Shoes.com customers may purchase products by major credit card or PayPal®. Click one of the links below to learn more about how to pay for, change, or cancel your orders.
NOTE: Over the phone orders are only available for Credit Cards. All other payment options must be completed online.
Payment By Credit Card
Shoes.com accepts major credit cards and/or debit cards: Visa, Mastercard, American Express, Discover, Diners Club, and JCB. Simply fill your shopping cart with your products of choice, click checkout, and provide your credit card information as requested. The credit card that you specify will be charged when the order is shipped. For questions concerning card security, see our 100% Safe Purchase Guarantee.
Payment By PayPal®
Save time. Check out securely. Pay without sharing your financial information.
PayPal®, the trusted leader in online payments, enables buyers and businesses to send and receive money online. PayPal® has over 64 million member accounts in 45 countries. It's accepted by merchants everywhere, both on and off eBay. PayPal® helps protect your credit card information with industry-leading security and fraud prevention systems. When you use PayPal®, your financial information is never shared with the merchant.
To make a purchase using PayPal® as your payment option, simply use the standard Shoes.com checkout, select PayPal® as your payment option when prompted, and you will be given the option to use an existing PayPal® account if you already have one or to create a new PayPal® account if you do not yet have one.
Payment By PayPal Credit®
Bill Me Later® is now PayPal Credit®. Pay now or pay over time with PayPal Credit®.
PayPal Credit® is a reusable credit line available on purchases at thousands of stores that accept PayPal. Plus, it comes with the same security and flexibility you trust from PayPal.
To make a purchase using PayPal Credit® as your payment option, simply use the standard Shoes.com checkout and select PayPal Credit® as your payment option when prompted. Currently PayPal Credit® is only available for orders originating in the United States.
To learn more about PayPal Credit®, click here.
Payment By Visa Checkout®
Visa is making it easier to pay with your card online.
- Create an account once and speed through checkout without having to re-enter payment or shipping information wherever you see Visa Checkout.
- Checkout with a single username and password across the sites you love to shop.
- Visa secures access to your account with advanced security tools, so you can shop online with confidence.
- Consistent, simple experience across desktop, mobile web and apps.
- Easy to activate with any major credit or debit card.
- Earn the same great rewards with the card you already use.
- Seamless web and mobile checkout without ever leaving merchant site.
To learn more about Visa Checkout®, click here.
Payment By Phone
If you would like to pay by phone, please call Shoes.com Customer Service toll-free at 1-888-200-8414. From outside the U.S., call +1 617 451 2880. For phone hours, click here.
100% Safe Purchase Guarantee
We guarantee that any purchase you make on the Shoes.com website will be 100% safe. Although we never intend to have an incident of credit card fraud, if unauthorized charges are made to your credit card as a result of doing business with Shoes.com, you will pay nothing.
To learn more about the Shoes.com 100% Safe Purchase Guarantee, click here
Change Or Cancel An Order
If you would like to change or cancel an order, please call Shoes.com Customer Service toll-free at 1-888-200-8414 as soon as possible after placing your order. From outside the U.S., call +1 617 451 2880. For phone hours, click here.
When you complete your online order, you may wish to print the order confirmation screen as a record of your order. If you provide a valid email address when you order, you will receive an email with the subject "Shoes.com Order Confirmation". This email may also serve as a record of your order. Shoes.com is pleased to inform you that you will soon have the ability to print an invoice at any time in addition to the options already available.